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#1 2016-10-23 01:54:16

samosa
Member
Registered: 2015-09-07
Posts: 17

CE4 Publisher password protection

I'm a bit baffled by this problem: I've created a new Gallery template with guest password protection and uploaded it. I've created a new Gallery in Publisher and selected the appropriate template. Everything works fine until I input the username and password from my web browser (i.e. the username/password I defined in the "Features" tab of "edit album" in CE4 Publisher). The page just reloads with two empty username/password fields.

I've obviously checked many times that the username and password are being carefully entered correctly. What have I done wrong.

(If I uncheck the password protect then the gallery correctly reloads without asking for a password)

thanks

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#2 2016-10-23 02:18:23

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CE4 Publisher password protection


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2016-10-23 02:29:11

samosa
Member
Registered: 2015-09-07
Posts: 17

Re: CE4 Publisher password protection

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#4 2016-10-23 05:00:43

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CE4 Publisher password protection

Ben or Matt will probably also need login credentials so they can observe what's happening.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2016-10-23 05:16:02

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CE4 Publisher password protection

one thing to try is removing the period in the middle of the name of the template. Replace it with a dash or an underscore.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#6 2016-10-23 06:42:42

samosa
Member
Registered: 2015-09-07
Posts: 17

Re: CE4 Publisher password protection

Thanks Rod. I removed the period. Didn't make a difference. Then I completely changed the username and password in Publisher and it worked. I don't know whether having a three letter password was the problem. Whatever, all good now. Many thanks for your prompt responses.

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