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I just purchased the Theater add-on for BL2 and it is not showing in the backlight/modules listing. I have received the email with instructions.
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Is the email you used for the Theater add-on the same as the one used for the rest of Backlight?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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It is the same email. I just had the order emails re-sent to confirm. [mike@mhayes.us]
When I purchased BL2, I also purchased Cart and WP. They are there.
Last edited by mhayes5254 (2018-11-10 14:49:46)
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Maybe the system is slow. Send an email to Matt via the form on the Support Page if it doesn’t show up soon.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Got it. I've replied via email.
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Hi All,
I just downloaded the Backlight 2 Theater Add-On, and it looks like I produced the same problem as *mhayes*. I used a new eMail address in the purchase process and I believe that's why it's not showing up in my Modules Panel.
The transaction was successful based on the auto-reply eMail, and I downloaded the TXT support file.
If someone could take a look at that I'd appreciate it.
Don
Quatrain ƒotographic, LLC
…seeing, thinking, teaching. Visual Poetry.
https://quatrainfotographic.com
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if the email address used to purchase the add-on is different than the one used to purchase Backlight, then it won't show up on the Modules page.
See: http://backlight.theturninggate.net/doc … acklight_2
You may need to contact Matt so he can put all your orders under one email address
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Hi Rod,
Yep. I'll have to contact Matt.
Unfortunately, that didn't work, but thanks very much for the quick reply and problem solving.
Don
Quatrain ƒotographic, LLC
…seeing, thinking, teaching. Visual Poetry.
https://quatrainfotographic.com
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