Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#51 Backlight Support » Content Below Albums » 2018-06-08 07:16:02

Evagoras
Replies: 3

Is there any way of adding HTML (Page Copy) content beneath/after the Album?

#52 Re: Backlight Support » Low Quality Set Thumbnails » 2018-05-25 06:58:51

Hi Daniel, I have, this is a new gallery too.

LR Settings

#53 Re: Backlight Support » Low Quality Set Thumbnails » 2018-05-25 06:11:12

Hey guys, still no joy with this..

the latest gallery Yiannakis & Natasha's Wedding still low quality.

I've cleared browser and template cache.

#54 Re: Backlight Support » Low Quality Set Thumbnails » 2018-05-15 10:11:42

Thats why its so confusing. what about all the other thumbs. they are from 1600px images

#55 Re: Backlight Support » Low Quality Set Thumbnails » 2018-05-15 09:30:24

I've enlarged them to 512x512 @ 84% and changed the Publisher settings and I don't see a difference.

#56 Backlight Support » Low Quality Set Thumbnails » 2018-05-15 08:50:33

Evagoras
Replies: 11

Hey Guys,

All my gallery set thumbnails are displayed with low quality apart from one: Check out Office Lunch Box Thumbnail on this page

I cant see any settings in admin or LR which would allow to increase or improve the image quality. The images I am using are 1600 x 1200 @ 72px

#57 Re: Backlight Support » Slow Loading Home Page. » 2018-05-07 02:51:41

Hi Ben, tried uploading the index.php with no luck. Anything other help would be appreciated as the site it totally  down.

#58 Re: Backlight Support » Slow Loading Home Page. » 2018-05-06 09:27:07

Ben wrote:

Hi Evagoras, I've found the problem and fixed it.  It looks like the wrong index.php had been copied to the top of your site.  That meant that the individual page requests weren't being forwarded to the application.  Do you know which file you may have copied in?
In any case, this is fixed.

Hey Ben, just got in form a wedding. Not sure which file I may have copied in.

However now the Homepage is not working.

www.evagoras.co.uk

#59 Re: Backlight Support » Slow Loading Home Page. » 2018-05-06 01:07:59

Excellent, thanks Ben! Appreciate your help.

#60 Re: Backlight Support » Slow Loading Home Page. » 2018-05-05 06:32:26

Ok no worries. Home page is working perfectly. its the individual page that are not.

I'll send him an email in the week. too late now and have a weekend of weddings (plus our back holiday!)

Appreciate your help for the https.

#61 Re: Backlight Support » Slow Loading Home Page. » 2018-05-05 06:06:49

Hey Rod, I've added it and uploaded the new .htaccess file but nothing has worked.

The first time I did it Backlight Admin wouldn't even work, I did it again and put the code right under the :<IfModule mod_rewrite.c> line see below:

Also which .htaccess is it (although I've tried both)

/public_html or /public_html/backlight

# ------------------------------------------------------------------------------
# | Web fonts access                                                           |
# ------------------------------------------------------------------------------

# Allow access from all domains for web fonts

<IfModule mod_headers.c>
    <FilesMatch "\.(eot|font.css|otf|ttc|ttf|woff)$">
        Header set Access-Control-Allow-Origin "*"
    </FilesMatch>
</IfModule>

<IfModule mod_rewrite.c>
    RewriteEngine On
   
    RewriteCond %{HTTPS} off
    RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

    ############################################################################
    # Edit this section for servers using FastCGI

    # For FastCGI (or seeing the error message 'No input file specified.':
    # add # to the start of the next line
    RewriteBase /

    RewriteCond $0#%{REQUEST_URI} ([^#]*)#(.*)\1$

    # For FastCGI (or seeing the error message 'No input file specified.':
    # add # to the start of the next line and remove # from the line after)
    RewriteRule ^.*$ - [E=BASE:%2]
    #RewriteRule ^(.*)$ - [E=BASE:]

    ############################################################################



    RewriteRule ^(.*)$ - [E=QS:mod_rewrite=on]

    RewriteRule ^([^\/.]*)-single.php$ %{ENV:BASE}single.php?%{ENV:QS}&id=$1 [QSA,L]

    RewriteRule ^([^\/.]*).css$ %{ENV:BASE}index.php?%{ENV:QS}&extension=css&name=$1 [QSA,L]
    RewriteRule ^([^\/.]*).js$ %{ENV:BASE}index.php?%{ENV:QS}&extension=js&name=$1 [QSA,L]
    RewriteRule ^([^\/.]*).gif$ %{ENV:BASE}index.php?%{ENV:QS}&extension=gif&name=$1 [QSA,L]
    RewriteRule ^([^\/.]*).png$ %{ENV:BASE}index.php?%{ENV:QS}&extension=png&name=$1 [QSA,L]
    RewriteRule ^([^\/.]*).jpg$ %{ENV:BASE}index.php?%{ENV:QS}&extension=jpg&name=$1 [QSA,L]

    #RewriteCond %{QUERY_STRING} !mod_rewrite=on
    #RewriteRule ^index.php$ %{ENV:BASE}index.php?%{ENV:QS} [QSA,L]

    RewriteCond %{QUERY_STRING} !mod_rewrite=on
    RewriteRule ^mobile.php$ %{ENV:BASE}mobile.php?%{ENV:QS} [QSA,L]

    RewriteCond %{QUERY_STRING} !mod_rewrite=on
    RewriteRule ^(.*)download.php %{ENV:BASE}download.php?%{ENV:QS} [QSA,L]
   
    RewriteRule ^$ %{ENV:BASE}index.php?%{ENV:QS} [QSA,L]
   
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d

    RewriteRule ^(.*)$ %{ENV:BASE}index.php?%{ENV:QS}&page=$1 [QSA,L]

</IfModule>

#62 Re: Backlight Support » Slow Loading Home Page. » 2018-05-05 05:14:44

Hey Rod, Thanks for your help.

All sorted with the home Homepage and a speedy load time. https://www.evagoras.co.uk/ Check it out - Pangolin did the trick

On an other note: I've changed the site to https:// and my stand alone pages are 'not found' is it coz of this change or something else?

Example
https://www.evagoras.co.uk/?page=corporate-headshots

Event the non secure version doesn't work
http://www.evagoras.co.uk/?page=corporate-headshots

Another Example
https://www.evagoras.co.uk/?page=pricing

Any Advice would be great

#64 Re: Backlight Support » Slow Loading Home Page. » 2018-05-04 09:04:50

Just figured it out, I have to 'Create New template' and and select Pangolin from the 'Type' drop down menu.

I feel like a idiot right now 

Maybe due to creating all my pages before pangolin was released I didn't get round to creating new templates. It's gonna be a long process to create new templates but I'll get there in the end.

#65 Re: Backlight Support » Slow Loading Home Page. » 2018-05-04 08:49:08

Will look into it now. hopefully I can copy page, album, and album set templates?

#66 Re: Backlight Support » Slow Loading Home Page. » 2018-05-04 08:43:13

Excuse my ignorance but how do I upgrade to Pangolin? I'll try that first.

#67 Re: Backlight Support » Slow Loading Home Page. » 2018-05-04 05:56:57

Hey Rod, thanks for the reply.

Just tried various combinations and still the same problem.

Anything else I could do?

#68 Backlight Support » Slow Loading Home Page. » 2018-05-03 17:27:55

Evagoras
Replies: 22

Hey Guys,


Just as the subject says my homepage takes a good 15-20 secs to load. All other pages are speedy.

http://www.evagoras.co.uk/

Any advice?


Evagoras

#70 Re: Backlight Support » Gallery iframe coding » 2017-11-14 09:49:20

Thanks Rod,

Appreciate you time.

What if I wanted to embed this in cart gallery and have the video at the top?

Also, as I am using a static URL from my box.com account it seems to have decent with a mobile (iPhone) however on a Desktop (Mac) & safari it just wants to download the mp4 file.

Gallery
http://www.evagoras.co.uk/galleries/pri … and-dance/
Static URL
https://evagoras.box.com/shared/static/ … fabjfi.mp4

#71 Backlight Support » Gallery iframe coding » 2017-11-14 07:01:12

Evagoras
Replies: 5

Can anyone help with some coding.

I’m i’m looking to embed an iframe which includes a mp4 at the top of a gallery and want the frame to stretch to 100% of the width of the page. This is so it resizes automatically to whichever browser the viewer is looking on be it a desktop, mobile or tablet, in landscape or portrait.

Is it something I can put in the html coding or does it have to go deeper?

I could use the video embedding but can’t use YouTube or Vimeo.

Thanks in advance.

#72 Re: Backlight Support » Adding Feedback Profile returns Error » 2017-09-07 22:34:10

thanks, great support as always. really appreciated.

#74 Backlight Support » CRG Gallery Help Button Icons » 2017-09-07 21:57:41

Evagoras
Replies: 2

Are there any other icons we can use for the help panel instead of heart, email, speech bubbles etc.

Is there a list anywhere?

Icons

#75 Re: Backlight Support » Adding Feedback Profile returns Error » 2017-09-07 20:26:17

oh, cool. I was reluctant to create a new profile.

Thanks

Board footer

Powered by FluxBB