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I don't see the "Allow no-charge checkouts" option. Is that on the BE?
I want paypal because that's the only way to pay me. In a perfect world it would be set up like this...
Items in Cart $20 proceeds to PayPal checkout
Items in Cart $0 proceeds to transactionless checkout.
So that works, the only problem is they can check out without paypal even if there is a non-free item in the cart. They won't be able to download it, but it gets confusing, because it says pending payment. They need to go through paypal to pay.
I tried with the transaction less method. There are two options for that in the BE, i only selected the one. I'll try both, see what happens.
Hopefully someone can help me. I have some free pictures that clients can add to cart. I want them to be able to download these with or without a purchase. If the free item is in the cart with a non-free item, there is no problem; however, when only the free item is in the cart, clicking the proceed to checkout button results in nothing happening. In the BE i set the minimum order amount to $0. What am i missing?
Forgot to update this. Figured it out and ben has made the fix.
Basically, I have a proofing gallery created with CRG which clients use to select the images they want edited (this goes to a folder /proofs/ on my server). I then edit those pictures and make them available in a new publisher instance using gallery (this goes to a folder /download/ on my server). The problem was, both of the folder names that I created were the same (e.g., 2015101202). So even though there were different publisher instances pointing to different folder paths, any changes in one (mainly gallery or CRG) would also affect the other at the server level. It was reversible too, so if i changed the one in the publisher instance that points to download to a CRG created template instead of a gallery created template, they both would change.
Glad it we got to the bottom of it. Thanks again for all your help.
Cheers,
Steve
Obviously, I have no idea why it's like that. All i know is that I made both of those using the same template, both with CRG, and uploaded it using publisher. The only thing I can think of is that at some point during update some of them changed? I don't know how that would be possible, it's all beyond my realm of understanding. Hopefully ben can shed some light on things.
All the pages are made by CRG. Those two pages are using the same template. Not sure why that's changed. I'll contact ben. Thanks for your help.
Alright, so i figured it out. Finally.
Upon updating, for some reason, some albums are no longer listed in the CRG BE. The clients are still there, but the albums assigned to them are not. The albums are still there when i look through FileZilla. Republishing the album in LightRoom does not make them reappear either. Anyway, it is these albums, because they are unassigned, I see a different log in then the albums that are assigned. It is a little worrisome that updating caused some albums to disappear in the back end. Not sure why that's happening.
Still confused why i see it the way i want on
http://svphoto.ca/proofs/2015103101/
but not on
http://svphoto.ca/proofs/2015101202/
Ha. Oh man. So that's why. What a waste of time. Well thanks for figuring it out. I don't quite understand why there is the choice for the CRG template then in the settings if it's only for when they log out. Anyway, thanks again.
Very strange. In lightroom under layout style it reads, "CE4 Client Response Gallery". The top line under site info also reads, "TTG CE4 Client Response Gallery". So why would it be showing CE4 Gallery? I just checked my proofing template and it also is made with CRG.
Alright, figured that part out. That's the download template. At the time i created it, CRG was not able to download, so i created a gallery template instead.
The proofing template should be made with CRG
http://svphoto.ca/ttg-be/templates/gallery/proofing/
As well as the login_template:
http://svphoto.ca/ttg-be/templates/gall … _template/
Still not clear why it's not showing up properly.
Cleared browser cache...still seeing the same page. Tried on my phone, still the same. The only time I see the CRG-default page is if i log out of a gallery, it's the page i see, which incidentally is the only time I could see my login-template file as well. I'm using firefox. But I also tried on IE which i never use and see the same.
Also, can't see the log in page on the linked page because it automatically logs me in no matter what I do.
Using this link instead: http://svphoto.ca/proofs/2015101202/
Here's something else that i consider strange....when i delete the template I'm using in the back end, why does the page still appear exactly as it was before? Shouldn't it be broken, seeing that I deleted the template? I double checked that I'm pointing to the correct template in the CRG settings and I am. Even, now, with it deleted, i switch I can no longer select my template so it goes to "CRG-default", but the log in page looks no different than it did before. Nothing like it used to look in CRG. It must be pulling the page from something else. Any ideas?
I reinstalled, but still it's not appearing. Anything else i could try?
And what exactly should I be installing? Maybe that's a problem. Depending on the update, there are different things to install on the server. Should i be installing all the things for the versions i missed? I was running 6.0.4
To update to 6.1.2 I need to only replace the ttg-be/crg/application directory.
But to update to CRG 6.1.0 I need to replace the ttg-be/crg/application directory, the ttg-be/crg/config directory, and the ttg-be/crg/lib directory
And to update to 6.0.5 I need to replace the ttg-be/crg/application directory and the ttg-be/crg/lib directory.
So should i be installing all three because I haven't update for a while?
I'll try reinstalling. I did notice that when i went to CRG admin there was no update notice like with the other updates.
I mean a navigation bar. I've got three links in it. Also different text on the bottom instead of "follow me"
Is there a way for me to attach a picture? I have an image here.
Yes and yes. It was working fine before I updated.
Hi, I've just updated crg, caller, publisher, and ttg-be. I have not updated any of these since i first purchased them.
One problem i've immediately noticed is I've lost the appearance of my login page. Some of it is there, but not an address bar. Any idea why this might have happened...or how? In lightroom it appears fine. I've re-exported it and the placed the login template on the server but it doesn't show.
It was just the default album info and description that was popping up as the link to the page. But that's OK, i've moved on to actually use it.
But i can't for the life of me figure out how to adjust the album title font size and the spacing, or how to custom sort the albums. Any ideas?
Alright, so i'm assuming that's not possible. I've delved into using the auto index for it's intended purpose. What settings control the font size and line spacing of the album title and album info on the thumbnail?
Another question, how can you custom sort the thumbnails?
Thanks for the template tip. Wish i saw that before. So i made an autoindex template.
Now there's a grey box with the links. I don't want that. I have the links in my page copy. How do i get rid of the links to the subset album pages present in the template?
So i scrapped album set because it looks like that deals with auto index, and i don't have time to create another template. I just want the albums i create to be down a level on the server. So different pictures are in subfolders on my server. Is this not possible? I tried to create another album set down a level but that doesn't seem to work either, i can't see the page.
When i create an album set, i can't see it on my server? Why not?
Ah, yes, that's what I mean, so it would be subsets of an album. Got it.
Another question, if you want to make one subset of an album password protected, how do you go about doing that?
Hey,
Is it possible to make subcategories? I was hoping to go one folder down. For example, some pictures are in pics, others are in pics/nature. I thought i could add the address to the slug portion when creating the cart but it changes the back slash to a hyphen. Do i need to create a whole new publishing service in the new folder?