Community @ The Turning Gate
Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
- New user registrations are disabled.
- Users cannot create new topics.
- Users cannot reply to existing topics.
You are not logged in.
- Topics: Active | Unanswered
#26 Re: Backlight Support » Problem with latest Backlight update » 2016-10-07 00:05:29
Re-installed, logged into Backlight and let the various updates run. All well now.
#27 Backlight Support » Problem with latest Backlight update » 2016-10-06 23:49:06
- lmiller41
- Replies: 47
Update query failed with error: SQLSTATE[HY000]: General error: 1 no such column: type sql: 'UPDATE `engine_view` SET `name`=\'index\', `type`=\'dynamic\', `path`=\'\', `rename`=\'\', `passthrough`=\'no\', `modified`=\'2016-10-06 14:47:46\' WHERE `engine_id`=\'88\' AND `view_id`=\'view.index\'' params: array ( ) in PdoExtended.php on line 552
This is what I see when I go to my galleries after the update Help!
#28 Backlight Support » Hosting Recommendations » 2016-10-06 23:21:37
- lmiller41
- Replies: 13
Looking to migrate my hosting from GoDaddy. Pretty much exhausted all the options to correct the upload issues I'm experiencing. I know Bluehost is a favorite here, but have Backlight users had good luck with other hosting services? A2 seems to get good reviews for page load speeds and quality of support. Anyone have experience with them or have another recommendation?
#29 Re: Backlight Support » All three of my sites crash during Publisher Upload » 2016-09-30 02:05:34
if you have a php.ini file in the root of your site you can download it and edit it with a text editor. Then upload the changed file.
My site does not have a php.ini file. GoDaddy support told me to create one with a text editor making the changes to the appropriate variables. This is what I created and uploaded as php.ini to the root directory. I was told these setting would override the server php defaults. Not working since phpinfo.php shows the old settings. I did update to php 5.3.
file_uploads = On
post_max_size = 100M
max_file_uploads 100
upload_max_filesize = 50M
#30 Re: Backlight Support » HTML in copy area » 2016-09-30 01:17:58
Thanks, Rob. I was having a senior moment.
#31 Backlight Support » HTML in copy area » 2016-09-30 00:47:12
- lmiller41
- Replies: 2
On my backlight galleries page I'm trying to put a link to my older CE4 galleries using
<a ref = "http://www.trinitykg.org/galleries/index.php">Older Galleries</a>
in the copy area. The link appears on the page, but doesn't work. It works here though. What am I doing wrong?
Thanks,
Luke
#32 Re: Backlight Support » All three of my sites crash during Publisher Upload » 2016-09-30 00:42:23
Sometimes those upload issues are due to upload limit settings in the php.ini file.
Thanks Rod. According to phpinfo.php I have a 20 file limit, which seems to match what I am experiencing. It doesn't appear that my plan will allow me to edit php.ini, so I'll contact GoDaddy. They are offereing to move me to their cPannel service at no cost. Is that worth doing?
Thanks,
Luke
#33 Re: Backlight Support » All three of my sites crash during Publisher Upload » 2016-09-29 05:25:19
I am updating my GoDaddy hosting from the old outdated Deluxe plan to the current Deluxe plan which is one step down from the cPanel hosting plan. That will get me access to more recent php versions although apparently the 5.2.17 version I was on was sufficient for Backlight. I will see if the hosting update fixes the upload problem. I was told to wait 24 hours before trying. GoDaddy will upgrade me to the cPanel plan at essentially no cost. But I don't know if that will resolve my upload issue.
After reading bob chadwick's thread I agree that the problem seems to be at GoDaddy's end. If the hosting plan upgrade does not fix the issue I would appreciate some input on what to try next with GoDaddy. Changing hosting providers is not really an option for me. I recognize that GoDaddy is a bad word on the support fourm. But it has been fine with CE3 and CE4. I had no reason to expect anything different with Backlight.
#34 Re: Backlight Support » All three of my sites crash during Publisher Upload » 2016-09-29 01:29:42
Just noticed that this issue crashes all three of my sites on GoDaddy simultaneously even though I am uploading to one only. Updating galleries from CE4 to Backlight is becoming a real challenge 
#35 Re: Backlight Support » All three of my sites crash during Publisher Upload » 2016-09-29 00:43:59
Updated to add the problem crashes the entire site
#36 Backlight Support » All three of my sites crash during Publisher Upload » 2016-09-28 04:12:21
- lmiller41
- Replies: 15
When uploading to Publisher I get the following message:
Can't update this collection
Error uploading rendition
Headers { [error] => {[error code] =>
"bad ServerResponse" [name] => "The
server returned an invalid or unrecognized response"
[native code]=> 12152
When this happens all the galleries (Backlight and CE4) on my site become unresponsive and it takes several minutes for them to recover. Once they recover I can recommence the upload and the cycle will repeat about every 20 or 30 images. I saw this previously on a different site and assumed I had done something in a template that was causing the issue. Today with a fresh installation of Backlight on a different site and using the default templates I get the same results. Host for both is the notorious GoDaddy. Since my CE4 galleries use php I wonder if it is php that is locking up. I am able to get the galleries uploaded and working properly, but it is a bit of an adventure.
Any assistance will be greatly appreciated.
#37 Re: Backlight Support » No index or other files in /galleries/ » 2016-09-16 03:22:54
Resolved - I deleted everything from my server and started fresh. /galleries/ is now populated with proper files. Thanks for the assistance.
#38 Re: Backlight Support » No index or other files in /galleries/ » 2016-09-16 02:58:02
Galleries is listed as a Top Level Gallery and includes the album I created in Lightroom. But I cannot view Galleries - I get the access forbidden error. If I examine the contents of /galleries/ only the album folder is present.
#39 Re: Backlight Support » No index or other files in /galleries/ » 2016-09-16 02:24:30
I tried both 755 and 777 on both the backlight and galleries folders - no luck. Only the album folder appears in the galleries folder
#40 Backlight Support » No index or other files in /galleries/ » 2016-09-16 01:47:03
- lmiller41
- Replies: 8
When I publish my albums in Lightroom an album folder is uploaded to /galleries/ on my site. I can direct link to that folder and view my album, but I am denied access to /galleries/ as there is no index file. Using Backlight 1.04 without Pages. What am I doing wrong?
#41 Re: Backlight Support » Designer Question » 2016-05-08 01:15:33
Thanks, Rod. Appreciate the suggestion.
#42 Backlight Support » Designer Question » 2016-05-07 05:22:05
- lmiller41
- Replies: 2
Currently using CE4 Gallery for my albums on a website authored in Adobe Muse. My Muse pages have an image as background and pull-down memues. Can I duplicate the Muse page layout in Backlight - Designer?
link to site:
Thanks,
Luke