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#27 Re: Backlight Support » Slideshow Gallery Freezes » 2017-08-31 01:48:08

Thanks guys for all the info... It is not the end of the world and I will just move everything one level lower... was just hoping to make the url easy to remember for clients. All good!

#28 Re: Backlight Support » Slideshow Gallery Freezes » 2017-08-30 10:36:28

This really isn't my root folder.. it is a subdomain (clients.hursey.com) I created specifically for this.. and because of the portfolio service I use I am not able to use the main domain (Hursey.com) for anything other than the portfolio as the DNS points elsewhere...

#31 Re: Backlight Support » Slideshow Gallery Freezes » 2017-08-30 08:30:49

Thanks Rod.. the problem is that the url would be "clients.hursey.com/clients/clientname" (I HAVE to use a subdomain)
This all worked nicely in CE4.. just growing pains...

#32 Re: Backlight Support » Slideshow Gallery Freezes » 2017-08-30 07:58:39

Thanks so much Rod.

Okay.... setting up a separate instance for each client is not a viable solution. And I REALLY do want the simple URL. Maybe the .htaccess idea might be a solution... Will look forward to Ben or Matt weighing in?

#33 Re: Backlight Support » Slideshow Gallery Freezes » 2017-08-30 07:37:14

In order to set up a top level folder would I have to create a new instance of the publisher for each client?
And alternately would I set up publisher in Lightroom to publish to the /galleries folder to resolve it?

#34 Re: Backlight Support » Slideshow Gallery Freezes » 2017-08-30 07:25:31

you see that the galleries are out there and strangely the single page rendition works fine.. it is just the slideshow that isn't happy

#38 Re: Backlight Support » Slideshow Gallery Freezes » 2017-08-30 06:36:02

Okay  so I guess this is the issue.. is there a way to have the root directory host the galleries, rather than the gallery folder? I would prefer to be able to send my clients simple links like "clients.hursey.com/fritz" rather than "clients.hursey.com/galleries/fritz"

#39 Re: Backlight Support » Slideshow Gallery Freezes » 2017-08-30 06:07:14

This problem was happening before I added that code... also I just tried removing it and the problem persists.

I am noticing a DOUBLE forward slash on my galleries.. is that normal?

#40 Re: Backlight Support » CRG Icons Overlap Images » 2017-08-30 05:53:25

hmmm... I am using Classic but the icons impend regardless of orientation....

http://clients.hursey.com//fritz/grey-straight/

#41 Re: Backlight Support » Multi Image display like CE4 » 2017-08-30 05:45:30

Thanks Rod... Just wanted to make sure I was not missing some functionality somewhere...

#42 Backlight Support » Slideshow Gallery Freezes » 2017-08-30 05:25:40

hursey
Replies: 24

I have created some galleries that display in slideshow mode. However regardless of computer (macs), devices (iPhones, iPads), or browser (Safari or Chrome) the galleries all freeze / lock up if I try to exit by clicking the "X" in the upper left OR by hitting the escape key...

http://clients.hursey.com/fritz/

#45 Backlight Support » Ability to add html / script? » 2017-08-30 03:24:07

hursey
Replies: 2

Is there a way to add an html script to the pages.. there was in CE4... hoping the same is true here.

#46 Backlight Support » Deleted Gallery still Shows with 404 Error. » 2017-08-30 03:16:59

hursey
Replies: 4

I deleted a gallery and set up a new one.. however the old one still shows and when clicked on I get a 404 error. Is there a way to clear this out?

#47 Backlight Support » CRG Icons Overlap Images » 2017-08-30 02:47:14

hursey
Replies: 5

Is there a way to not have the selection and feedback icons overlap the corners of the thumbnail images?

#48 Backlight Support » Multi Image display like CE4 » 2017-08-30 02:28:22

hursey
Replies: 3

I just wanted to confirm that Backlight DOES NOT have the functionality like the old CE4 galleries where you could open multiple images simultaneously to compare .... correct?

#49 Re: CE4 Client Response Gallery » Is there a file size limit for CRG Downloads? » 2016-07-18 04:19:31

In tech support with hosting we found the fix....

"increased max_execution time, php_mem_limit and post_max_size on the php.ini file."

#50 Re: CE4 Client Response Gallery » Is there a file size limit for CRG Downloads? » 2016-07-18 03:09:11

My memory limit is 128m, can you reccomend what it should be? OR should I copy and paste the chunk command into the php.ini file and if so , is there a specific place I need to put it?

I tried raising the limit to 256 and also tried (separately) pasting the chunk command into my php.ini file and got the same results with both...

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